{"id":39,"date":"2025-10-30T18:57:37","date_gmt":"2025-10-30T18:57:37","guid":{"rendered":"https:\/\/optimalbiolabs.com\/?page_id=39"},"modified":"2026-06-19T11:57:07","modified_gmt":"2026-06-19T18:57:07","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/optimalbiolabs.com\/es\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de Env\u00edos, Reembolsos y Devoluciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"39\" class=\"elementor elementor-39\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cebe27 e-con-full e-flex e-con e-parent\" data-id=\"4cebe27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3b9476f e-flex e-con-boxed e-con e-child\" data-id=\"3b9476f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7d176e1 e-con-full e-flex e-con e-child\" data-id=\"7d176e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24ef26c elementor-widget elementor-widget-heading\" data-id=\"24ef26c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Env\u00edos, Reembolsos y Devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b35bdd7 elementor-widget elementor-widget-text-editor\" data-id=\"b35bdd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Env\u00edo y devoluciones<\/strong><\/h3><p class=\"isSelectedEnd\">Ofrecemos <strong>env\u00edo con tarifa en vivo<\/strong> con m\u00faltiples opciones de operador.<\/p><p>Los gastos de env\u00edo se calculan al finalizar la compra en funci\u00f3n de:<\/p><ul><li>Direcci\u00f3n de entrega<\/li><li>Detalles del paquete<\/li><li>Tarifas de los transportistas<\/li><li>Servicio de env\u00edo seleccionado<\/li><\/ul><p><strong><br \/>UPS Ground:<\/strong> 2-3 d\u00edas<\/p><p><strong>UPS 2-Day Air y Air AM:<\/strong> 2 d\u00edas h\u00e1biles<\/p><p><strong>Opciones de env\u00edo a\u00e9reo al d\u00eda siguiente de UPS<\/strong><\/p><p><strong>Entrega de UPS los s\u00e1bados<\/strong> (Disponible para pedidos realizados los viernes antes de las 12:00 pm PST que requieran entrega al d\u00eda siguiente).<\/p><p>Los umbrales para el env\u00edo gratuito pueden variar seg\u00fan las promociones vigentes. El importe m\u00ednimo para acceder al env\u00edo gratuito (antes de impuestos y gastos de env\u00edo) se muestra en la parte superior del sitio web.<\/p><p>Los pedidos realizados, pagados y procesados antes de las 15:00 (hora del Pac\u00edfico) suelen enviarse el mismo d\u00eda h\u00e1bil; la mayor\u00eda de los pedidos realizados durante los fines de semana o d\u00edas festivos se env\u00edan el siguiente d\u00eda h\u00e1bil.<\/p><p>Una vez que se env\u00ede tu pedido, recibir\u00e1s un correo electr\u00f3nico de confirmaci\u00f3n con la informaci\u00f3n de seguimiento, as\u00ed como la fecha estimada de entrega, el estado del env\u00edo y la confirmaci\u00f3n de entrega. Puedes realizar el seguimiento del env\u00edo directamente a trav\u00e9s del sitio web de la empresa de transporte.<\/p><h3><strong>Pol\u00edtica de devoluciones, reembolsos y cambios <\/strong><\/h3><p class=\"isSelectedEnd\">En <strong>Laboratorios Biol\u00f3gicos \u00d3ptimos LLC<\/strong>, La calidad del producto, la integridad y la confianza del cliente son primordiales.<\/p><p class=\"isSelectedEnd\">Debido a la naturaleza delicada de nuestros productos, lo hacemos <strong>no<\/strong> Aceptamos devoluciones, cambios o solicitudes de reembolso una vez que el pedido ha sido enviado.<\/p><p class=\"isSelectedEnd\">Esta pol\u00edtica nos ayuda a:<\/p><ul data-spread=\"false\"><li>Proteger la integridad del producto<\/li><li>Prevenir posibles manipulaciones<\/li><li>Mantener est\u00e1ndares de calidad estrictos<\/li><li>Mantenga los precios lo m\u00e1s competitivos posible.<\/li><\/ul><h4>Garant\u00eda de pureza 98%+<\/h4><p class=\"isSelectedEnd\">Respaldamos nuestros productos.<\/p><p class=\"isSelectedEnd\">Nuestros productos est\u00e1n respaldados por nuestra <strong>Garant\u00eda de pureza 98%+<\/strong>, sujeto a los t\u00e9rminos y condiciones de la garant\u00eda.<\/p><p>Consulte nuestra <strong>Garant\u00eda de pureza<\/strong> Consulte la p\u00e1gina para obtener informaci\u00f3n completa, requisitos de elegibilidad e instrucciones para presentar una reclamaci\u00f3n.<\/p><h3><strong>Cancelaciones<\/strong><\/h3><p class=\"isSelectedEnd\">Puede cancelar su pedido envi\u00e1ndonos un correo electr\u00f3nico. <strong>antes<\/strong> Tu pedido ha sido enviado.<\/p><p class=\"isSelectedEnd\">Una vez que se ha enviado un pedido, no se puede cancelar.<\/p><p class=\"isSelectedEnd\">Por favor, revise su pedido detenidamente antes de finalizar la compra para asegurarse de que todos los datos sean correctos.<\/p><p>Si necesita realizar alg\u00fan cambio y su pedido a\u00fan no ha sido enviado, p\u00f3ngase en contacto con nosotros de inmediato y haremos todo lo posible para ayudarle.<\/p><h3><strong>Art\u00edculos da\u00f1ados o incorrectos<\/strong><\/h3><p class=\"isSelectedEnd\">Si su pedido llega da\u00f1ado, falta alg\u00fan art\u00edculo o incluye un art\u00edculo incorrecto, env\u00edenos un correo electr\u00f3nico dentro de <strong>Entrega en 48 horas<\/strong> en:<\/p><p class=\"isSelectedEnd\"><a href=\"1\"><strong>support@OptimalBioLabs.com<\/strong><\/a><\/p><p class=\"isSelectedEnd\">Por favor, incluya:<\/p><ul data-spread=\"false\"><li>Su n\u00famero de pedido<\/li><li>Una breve descripci\u00f3n del problema<\/li><li>Fotograf\u00edas claras, cuando corresponda.<\/li><\/ul><p><br \/>Revisaremos el problema con prontitud y, cuando corresponda, enviaremos un reemplazo o una correcci\u00f3n sin costo alguno.<\/p><h3><strong>Contacto<\/strong><\/h3><p class=\"isSelectedEnd\">Para preguntas sobre su pedido, env\u00edo, art\u00edculos da\u00f1ados o nuestra garant\u00eda de pureza, comun\u00edquese con Optimal Bio Labs, <strong>por llamada o mensaje de texto al 512-364-1732<\/strong> o <strong>por correo electr\u00f3nico a<\/strong><\/p><p><a href=\"1\"><strong>support@OptimalBioLabs.com<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Return We offer live-rate shipping with multiple carrier options. 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